Understand Good to Build Great

See Outcomes not Metrics

Is your digital delivering? If technology drives your business performance, a forest of KPIs and metrics might hide the true health of your digital operations.

Let Ikara translate hundreds of obscure system measurements into business outcome indicators to inform your decision making.

$1.7 Trillion

Spent in 2019 in Digital Experience
Source IDC FutureScape: Worldwide Digital Transformation 2019 Predictions


Projects struggling to achieve business outcomes
Source IDC FutureScape: Worldwide Digital Transformation 2019 Predictions

Benchmark your business 

In complex multi-vendor operating environments, it is difficult to establish a baseline of performance for your digital operation to ensure consistently high levels of service to your customers.

Ikara’s Echelon maps how your business and technology tie together then translates hundreds of SLA measurements into a single, meaningful view of the business’ objectives.

See Echelon Case Study

Drive Continuous Improvement

Drive accountability throughout your digital ecology – with vendors, consultants and your internal team – using real-time alerts and automated notifications when system events impact business outcomes.

With Ikara consultancy, you can drive continuous improvement in your technology by setting industry best practice targets and tracking your operation to meet these targets.

Understand your business

Beyond the day to day performance, crucial insights from your business allow you to build a culture of data-driven innovation between your internal technology teams, vendors and consultants.

Communicate the ROI of your current and proposed technology spend with internal and external stakeholders with Ikara Echelon.